EVALUATION OF EFFICIENCY OF ACTIVITY OF MANAGEMENT STAFF: CONTENT AND SOCIAL AND PSYCHOLOGICAL ASPECTS


  • Iryna Kopytova Zhytomyr National Agroecological University
  • Antonina Zelinska Zhytomyr National Agroecological University
Keywords: evaluation, efficiency of activity of management staff, criteria system, social and psychological peculiarities.

Abstract

The purpose of paper is to determine methodological basics for development of content of evaluation of efficiency of activity of management staff and providing important social and psychological peculiarities when carrying out it. This purpose was implemented via description of content and organization aspects of evaluation. Its justified directions became a methodological basis for building criteria system for evaluation of efficiency of activity of management staff. It has a unified view and determines the basis for formation of modified index systems. A scientific novelty of the developed criteria system grounds on complex approach and highlighting a generalized criterion in a complex approach which is characterized by a specific synergetic effect. Organizational support of the evaluation is provided by a complex of principles for carrying out it, and description of social and psychological peculiarities of implementation of its functions, which ensures the efficiency of feedback in management process.

References

Список використаних джерел

Bolden R. A review of leadership theory and competency frameworks [Electronic resource] / R. Bolden, J. Gosling, A. Marturano, P. Dennison. – Exeter : Centre for Leadership Studies, University of Exeter. – Mode of access : http://business-school.exeter.ac.uk/documents/discussion_papers/cls/mgmt_ standards.pdf.

Halac M. Managerial Attention and Worker Performance / M. Halac, A. Prat // American Economic Review. − 2016. − Vol. 106. – No. 10. – Pp. 3104−3132. http://dx.doi.org/10.1257/aer.20140772.

Gibbons R. Formal Measures in Informal Management : Can a Balanced Scorecard Change a Culture? / R. Gibbons, R. S. Kaplan // American Economic Review. − 2015. − Vol. 105. – № 5. – Pp. 447−451. http://dx.doi.org/10.1257/aer.p20151073.

Kuna Sh. Paradoxical Processes Impeding Public Management Reform Implementation : Perspectives of Management Consultants / Sh. Kuna // Public Personnel Management. – 2017. – Vol. 46. – Issue 2. − Pp. 188−207. https://doi.org/10.1177/0091026017709826.

Айнабек К. Критериальный подход к оценке эффективности менеджмента сферы услуг / К. Айнабек, М. Жумабекова // Актуальні проблеми економіки. – 2015. − № 6 (168). − C. 8−13.

Ігнатенко О. В. Використання моделі компетенцій на сучасних українських підприємствах (економічний аналіз та психологічний аспект) / О. В. Ігнатенко // Вісник Київського інституту бізнесу та технологій. − 2016. − Вип. 1. − С. 22−28.

Попова Е. П. Компетентностный подход к проблеме эффективности деятельности руководителя / Е. П. Попова, Т. К. Яковлева // Вопросы управления. − 2014. − № 5 (11). − С. 89−98.

Мехтиханова Н. Н. Психологическая оценка персонала / Н. Н. Мехтиханова. – Ярославль : ЯрГУ, 2013. − 116 с.

Труфанова Т. А. Критерии оценки работы управленческого персонала / Т. А. Труфанова // Социально-экономические явления и процессы. − 2012. − № 12. − С. 316−325.

Чернявская Т. П. Оценивание руководителей бизнес-организаций / Т. П. Чернявская // Наука і освіта. − 2013. − № 5. − С. 20−24.

Rybalka V. Scientific definition of personality, its content − frequency and antinomian formulas, personological intelligence of psychologists and educators / V. Rybalka // Future Human Image. – 2014. − № 1(4) – Pp. 127−147.

Believing is becoming. The role of leader developmental efficacy in leader self-development / R. J. Reichard, D. O. Walker, S. E. Putter, E. Middleton, S. J. Johnson // Journal of Leadership & Organizational Studies. − 2016. − Vol. 24. – № 2. − Pp. 137−156. https://doi.org/10.1177/1548051816657981.

Копитова І. В. Методологія оцінки ефективності соціального управління : монографія / І. В. Копитова, В. О. Федоренко, А. М. Зелінська ; за наук. ред. І. В. Копитової – Житомир : Видавець О. О. Євенок, 2017. – 168 с.

Нідзельська В. В. Оцінка ефективності використання управлінського потенціалу організації / В. В. Нідзельська // Економіка. Фінанси. Право. − 2013. − № 3. – C. 31−33.

Трусь А. А. Психология управления / А. А. Трусь – Минск : Вышэйшая школа, 2014. – 317 с.

References

Bolden, R., Gosling, J., Marturano, A. and Dennison, P. (2003), A Review of Leadership Theory and Competency Frameworks. Centre for Leadership Studies, University of Exeter [Online], available at: http://business-school.exeter.ac.uk/documents/discussion_papers/cls/mgmt_standards.pdf.

Halac, M. and Prat, A. (2016), Managerial Attention and Worker Performance. American Economic Review, vol. 106, no. 10, pp. 3104−3132. http://dx.doi.org/10.1257/aer.20140772.

Gibbons, R. and Kaplan, R. S. (2015), Formal Measures in Informal Management: Can a Balanced Scorecard Change a Culture? American Economic Review, vol. 105, no. 5, pp. 447−451. http://dx.doi.org/10.1257/aer.p20151073.

Kuna, Sh. (2017), Paradoxical Processes Impeding Public Management Reform Implementation: Perspectives of Management Consultants. Public Personnel Management, vol. 46(2), pp. 188−207. https://doi.org/10.1177/0091026017709826.

Аynabek, К. and Zhumabekova, M. (2015), Criterial Approach to Assessing the Effectiveness of Service Management. Аktualni problemy ekonomiky, vol. 168, no. 6, pp. 8−13.

Ihnatenko, O. V. (2016), The Use of Competence Model in Contemporary Ukrainian Companies (Economic Analysis and Psychological Aspect). Visnyk Kyivskoho instytutu biznesu ta tekhnolohii, vol. 1, pp. 22−28.

Popova, Ye. P. and Yakovleva, T. K. (2014), Competence Approach to Efficiency Problem of Activity of a Manager. Voprosy upravleniya, vol. 11, no. 5, pp. 89−98.

Mekhtikhanova, N. N. (2013), Psikhologicheskaya otsenka personala [Psychological Evaluation of Staff], YarGU, Yaroslavl, Russia.

Trufanova, T. A. (2012), Criteria of Evaluation of Work of Management Staff. Sotsialno-ekonomicheskiye yavleniya i protsesy, no. 12, pp. 316−325.

Cherniavska, T. P. (2013), Evaluation of Managers of Business Companies. Nauka i osvita, no. 5, pp. 20−24.

Rybalka, V. (2014), Scientific Definition of Personality, Its Content − Frequency and Antinomian Formulas, Personological Intelligence of Psychologists and Educators. Future Human Image, vol. 4, no. 1, pp. 127−147.

Reichard, R. J., Walker, D. O., Putter, S. E., Middleton, E. and Johnson, S. J. (2016), Believing Is Becoming. The Role of Leader Developmental Efficacy in Leader Self-Development. Journal of Leadership & Organizational Studies, vol. 24, № 2, pp. 137−156. https://doi.org/10.1177/1548051816657981.

Коpytova, I. V., Fedorenko, V. O. and Zelinska, A. M. (2017), Metodolohiia otsinky efektyvnosti sotsialnoho upravlinnia [Methodology of Evaluation of Efficiency of Social Management], Vydavets O. O. Yevenok, Zhytomyr, Ukraine.

Nidzelska, V. V. (2013), Evaluation of Efficiency of the Use of Management Potential of Organization. Ekonomika. Finansy. Pravo, no. 3, pp. 31−33.

Trus, A. A. (2014), Psikhologiya upravleniya [Psychology of Management], Vysheyshaya shkola, Minsk, Belorus.

Published
2017-09-20
How to Cite
Kopytova, I., & Zelinska, A. (2017). EVALUATION OF EFFICIENCY OF ACTIVITY OF MANAGEMENT STAFF: CONTENT AND SOCIAL AND PSYCHOLOGICAL ASPECTS. Agricultural and Resource Economics: International Scientific E-Journal, 3(3), 28-40. Retrieved from https://are-journal.com/index.php/are/article/view/118
Section
Articles